Privacy Policy
Last updated: June 19, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. In this Policy, "Company", "We", "Us" or "Our" refers to Body Shop Nampa.
Information We Collect
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Vehicle information (year, make, model) and a description of the damage or service requested
- Usage Data, including Your device's IP address, browser type, the pages You visit, and the time and date of Your visit
We collect this information when You complete a form on Our website (such as a free estimate or contact request), when You call or email Us, and automatically as You navigate through the Service through cookies and similar tracking technologies.
How We Use Your Personal Information
The Company may use Personal Data for the following purposes:
- To provide and maintain Our Service, including to monitor the usage of Our Service.
- To contact You by phone, email, or text regarding the estimate, quote, appointment, or service You requested.
- To connect You with a service provider who can fulfill the request You submitted (see "Sharing Your Personal Information" below).
- To manage Your requests and respond to Your inquiries.
- For other purposes such as data analysis, identifying usage trends, and improving Our Service and Your experience.
Sharing Your Personal Information
We may share Your personal information in the following situations:
- With business partners and service providers: When You submit a request through Our website or by phone, We may share the contact and vehicle information You provide — such as Your name, phone number, email address, and a description of Your request — with one or more local, licensed, and insured auto body, collision repair, or related service providers, partners, contractors, or affiliates in or near Your area, so that they may contact You directly about Your request and provide You with the services, quotes, or estimates You are seeking. By submitting Your information, You consent to being contacted by such providers by phone, email, or text message regarding Your request.
- With Service Providers: We may share Your information with vendors who perform services on Our behalf, such as hosting, analytics, and communications, to monitor and analyze the use of Our Service and to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
- With affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy.
- With Your consent or as required by law: We may disclose Your personal information for any other purpose with Your consent, or where required to comply with a legal obligation.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on Our Service and store certain information. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some portions of Our Service.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with Our legal obligations, resolve disputes, and enforce Our agreements.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
Your Rights
You have the right to request access to, correction of, or deletion of the Personal Data We hold about You, and to opt out of being contacted, by reaching out to Us using the contact details below.
Changes to This Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By phone: (208) 703-7402
- By visiting our contact page